Arthur Greeno, is the proprietor of two highly successful Chick-fil-A establishments in Tulsa, Oklahoma. In addition to his role as an accomplished business owner, he is also recognized as an Amazon best-selling author, a dedicated mentor, and an influential coach. Together with his wife Noell, they are raising six children while leading an extraordinary life. With an impressive tenure of 34 years with Chick-fil-A, including 30 years as an owner, Arthur's journey from managing a single store to becoming a multi-store proprietor was marked by challenges. However, his journey was fueled by creativity, perseverance, faith, and a healthy dose of stubbornness, enabling him to achieve remarkable success over the years. Arthur's achievements extend beyond the realm of business. He holds two Guinness World Records, the most recent being for a monumental 1,140-gallon, 9-foot-tall cup of sweet tea. Additionally, Arthur is recognized as an Amazon Best-Selling author for his books, Breaking Conformity and Dysfunctional Inspiration.




Guiding individuals at high levels is undoubtedly challenging. While some companies may appear to navigate this terrain effortlessly, the reality is often a grueling and demanding path. Arthur, however, boasts a track record of successfully guiding others to reach their full potential. Through genuine experiences and practical insights, he reveals strategies he employed to cultivate his team's performance to exceptional levels. Under his leadership, his store transformed from nearly ranking last in the chain to becoming the sole multi-restaurant Chick-fil-A owner in Oklahoma—a testament to his leadership prowess and ability to inspire remarkable achievements.



What defines the culture of your company? Look no further than Chick-fil-A for a prime example of exemplary culture-building. Yet, fostering an environment where people actively praise it, even with substantial corporate backing, is no small feat. Consider Arthur's case: he boasts of second-generation employees who've not only worked under him but have now sent their own children to join the team—an incredible testament to the company's honor. With an average employee tenure of six years, Arthur brings forth easily implementable ideas, irrespective of your business's scale or structure, ensuring a culture that resonates with everyone.



Easily the most frequent question I'm asked is, "How do you train your team?" While we do indeed have a robust training program, its true strength lies elsewhere. The real secret? It's in selecting individuals with a genuine desire to serve. Our goal is to treat every guest as an honored visitor, not just a statistic or a transaction. We recognize that each person has a unique story, and we strive to become a part of it. This approach isn't effortless, nor is it inherent in everyone. But if you aspire to deliver the kind of customer service people rave about, it's achievable—with effort. Arthur is poised to share invaluable insights that can set you on the path to providing truly exceptional customer experiences.




Business Owner


Influential Coach

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